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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All QGT Quarzglas products

The group "New Technologies" offers for review the products of the plant QGT Quarzglas: quartz glass tubes (silicon dioxide), melting furnace bowls, bacteriological cups, evaporation cups, weighing glasses, flasks for precise volume, single-calibrated pipettes, scale pipettes, ball joints, conical slots, threaded tubes, flange connections, funnels, laboratory glasses, round-bottomed flasks, conical flasks, flasks for nitrogen measurement, reagent bottles, Liebig refrigerators (direct), Dimrota refrigerators (ball refrigerators), Allina refrigerators (reverse refrigerators), refractory wool, membrane filters, high-purity quartz glass, rod and spiral immersion heaters
  • Quartz Glass Tubes QGT Quarzglas
    Quartz Glass Tubes
    tubes, rods, etc.
  • Crucibles QGT Quarzglas
    Crucibles
    60101, 60102, 60103, etc.
  • Petri dishes, evaporation cups, watch glasses QGT Quarzglas
    Petri dishes, evaporation cups, watch glasses
    75001, 75003, 75005, etc.
  • Measuring flasks, pipettes with one mark and graduated QGT Quarzglas
    Measuring flasks, pipettes with one mark and graduated
    40011, 40012, 40014, etc.
  • Ball slots, standard slots (cones and bushings) QGT Quarzglas
    Ball slots, standard slots (cones and bushings)
    30001, 30002, 30003, etc.
  • Threaded tubes, flat flanges, funnels QGT Quarzglas
    Threaded tubes, flat flanges, funnels
    34501, 34502, 34503, etc.
  • Glass cups (chemical) QGT Quarzglas
    Glass cups (chemical)
    10007, 10008, 10014, etc.
  • Round-bottomed flasks QGT Quarzglas
    Round-bottomed flasks
    20015, 20017, 20024, etc.
  • Erlenmeyer flasks, Kjeldahl flasks QGT Quarzglas
    Erlenmeyer flasks, Kjeldahl flasks
    24014, 24017, 24024, etc.
  • Jet bottles (with wide and narrow necks) QGT Quarzglas
    Jet bottles (with wide and narrow necks)
    34001, 34002, 34003, etc.
  • Refrigerators of Liebig, Dimroth, and Allin QGT Quarzglas
    Refrigerators of Liebig, Dimroth, and Allin
    19001, 19002, 19003, etc.
  • Quartz wool, filters QGT Quarzglas
    Quartz wool, filters
    80200, 80210, 80220, etc.
  • Optical Quartz Glass QGT Quarzglas
    Optical Quartz Glass
    84000, 84001, 84002, etc.
  • Rod and spiral immersion heaters QGT Quarzglas
    Rod and spiral immersion heaters
    83001, 83002, 83003, etc.

NEW TECHNOLOGIES GROUP

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